Accessibility Statement

Wir ist bemüht, unsere Website im Einklang mit dem Barrierefreiheitsgesetz idgF zur Umsetzung der europäischen Barrierefreiheitsrichtlinie (RL 2019/882) über die Barrierefreiheitsanforderungen von Produkten und Dienstleistungen barrierefrei zugänglich zu gestalten.

Dabei wurde die Richtlinie für barrierefreie Webinhalte – WCAG 2.2 so weit wie möglich eingehalten.

This site does not sell products; sales are handled by Onlinezoo e. U. The online shop largely meets the above-mentioned legal requirements for an accessible user experience. It is possible to conclude contracts in the online shop without any barriers. Users can search for products and services, create shopping baskets, place orders and complete payment transactions. An accessible customer service team is available via email, telephone and the contact form to answer any queries or provide advice. Key information, such as product descriptions, prices and delivery options, is available in easy-to-understand language and a structured format.

Further information on the conclusion of contracts (description of our services, explanations regarding the provision of our services) can be found at: https://www.onlinezoo.eu/informations/terms-conditions

Accessibility has been implemented in accordance with the standards listed above.

The following accessibility features are largely available:

Keyboard navigation

• Text elements are readable by screen readers

• Option to adjust the font size individually

• Use of sufficient colour contrast

• Images are accompanied by alt text

• Video pause function

• No content with rapid image sequences

• Use of descriptive page titles and navigation structures

• Clear explanations of input errors and provision of assistance

• Compatibility with all common browsers

• Use of semantic HTML structures

• Videos published after 28 June 2025 are provided with subtitles

• Documents available for download that were published after 28 June 2025 are available in an accessible format.

The content listed below is not accessible for the following reasons:

• Non-compliance with accessibility requirements:

PDF documents are available for download on the website, but these are not yet accessible. If you require assistance with non-accessible PDF documents, please contact info@onlinezoo.de. In this case, we will endeavour to make the content available to you in a suitable manner how far possible.

• Disproportionate burden:

For economic and organisational reasons, it is not yet possible to make older PDF documents and Office documents (etc.) accessible.

• The listed incompatibilities with accessibility regulations are being corrected on an ongoing basis.

This content does not fall within the scope of the applicable legislation:

Older documents and content that are not accessible are available on the website. As these were published before 28 June 2025, they are exempt from the Accessibility Act, and no comprehensive changes are currently planned for them.

• The website contains documents and content from third parties that we have neither developed nor financed or controlled. No statement can be made regarding the compliance of this third-party content with accessibility regulations, and it is therefore also exempt from the requirements of the Accessibility Act.

Onlinezoo e. U.
Witzelsbergergasse 20/11
1150 Wien
Telefon: +43/1/9902848

The website’s compliance with the BaFG was assessed using a self-assessment tool based on WCAG 2.2.

We are constantly improving our website. Usability and accessibility are of great importance to us. If you encounter any barriers on our website that hinder or restrict your use of it, please let us know by emailing us at: info@onlinezoo.de

In this case, please briefly describe the problem and provide the URL of the relevant webpage or document. We will review your enquiry and have the issue resolved as soon as possible.

Date: 14 October 2025